Audi Ho Chi Minh
Career opportunities in Ho Chi Minh City
SERVICE MARKETING SPECIALIST
Working location: Audi Ho Chi Minh & Audi Tan Binh
What you’ll do:
- Develop and implement Aftersales Marketing campaigns to attract and retain customers utilizing genuine maintenance and repair services across the Audi dealership network.
- Develop and implement Service Marketing plans in alignment with Audi AG’s global strategy.
- Shape and communicate the value proposition of Audi Aftersales Service to the dealership network and customers via social media channels.
- Partner with CRM and dealership marketing teams to design and execute approved Aftersales marketing campaigns, driving parts, accessories revenue, and service market share.
- Develop and implement KPI dashboards for Service Marketing; establish budgets and monitor campaign effectiveness.
- Analyze data and stay ahead of market trends to continuously optimize performance and propose new service packages.
Requirements:
- Bachelor’s degree or higher in Business Administration, Marketing, Economics, or related fields. Knowledge of the automotive industry is a plus.
- Proven experience in Marketing, Sales, or Customer Service. Experience in automotive retail (dealership/showroom networks) is highly preferred.
- Proficient in English.
- Proficient in Microsoft Office (Excel, PowerPoint, Word).
- Sharp market acumen and strong analytical thinking.
- Excellent communication and presentation skills, with a proactive and collaborative team spirit.
Benefits:
- Competitive Income
- Holiday, New Year, and Birthday Bonuses
- 24/7 Health & Accident Insurance Package
- Annual Health Check-ups
- Professional Training Opportunities in accordance with Audi standards