Audi Danang

Career opportunities in Audi Da Nang

Oversee all aftersales activities and operations. Ensure the revenue increases as per the company's strategy.
Managing the internal quality including but not limited to: recruitment, interview, training, duty scheduling, performance management, planning the headcount budget annually, disciplinary actions, and after-sales policy development.
Checking compliance with all service-related guidelines, regulations, and requirements at the branch.
Ensuring smooth daily operation & controlling workflow between departments in the workshop.
Developing strategies and implementing and supervising measures to rapidly increase market shares for services, parts, and accessories.
Cooperating with the Aftersales Manager of the importer to analyze and exploit market potential through regular observation, analysis, and evaluation of customer and competitor behavior in the service market.
Updating new requirements, regulations from related Authorities to Branch Manager and BOD.
Be in charge of specific reports requested by BOD/Branch Manager.

Bachelor's Degree in automotive, engineering pedagogy, or equivalent level of professional training.
Minimum of 8 years experience in the Automotive or related industry; at least 3 years of relevant experience in Management.
Proficient in English .
Good social skills including Communication skill, Conflict management; Customer care skill, Problem-solving & negotiation skills.
Be sensitive to analyzing the automotive market, especially in luxury brand names in Vietnam.

Seek out, manage, and develop new and potential customers.
Introduce products, pricing, services, and promotional programs to meet customer needs.
Coordinate with the marketing department to implement the company's overall strategies: product introduction, customer care, market development, etc.
Promote related services (accessories, insurance, etc.).
Provide customer care and support, including post-sale follow-up.
Participate in training courses on processes, product knowledge, and sales skills.
Perform other duties assigned by the Sales Department or Branch Director.

Graduate from Intermediate College/College/University, majoring in Economics, Marketing, Business Administration, Automotive, etc.
Good communication, presentation, problem-solving, and negotiation skills.
Presentable and polite appearance.
Basic computer literacy (Office software).
Able to work under high pressure.
Honest and hardworking.