Experienced AUDI AG Flying technician Bernhard Hoecker is in Vietnam to provide dedicated car care and technical advice to Audi Ho Chi Minh City customers since March 14th to 18th and will continue with Audi Danang customers from March 21st to 25th of 2016.
Steve Long Charpentier After-Sales Manager Audi Vietnam declares "Twice a year, Audi Vietnam invites international experts from AUDI AG for Audi owners to receive dedicated care to service their Audi car at the authorized Audi workshops in Audi Hanoi, Audi Ho Chi Minh City and Audi Danang.”
AUDI AG Flying Technicians always take this opportunity to train Audi staff in each country on the latest equipment and tools to stay on par with Audi technological developments.
„The Flying Technician support to Audi importers and dealers worldwide is a good extra support from AUDI AG to the already extensive training and certification program already implemented by Audi Vietnam“ highlights Bernhard Hoecker.
“Service quality and customer satisfaction are Audi Vietnam’s top objectives and we are delighted to get AUDI AG‘s full support by making highly skilled technicians available to Vietnam ” confirms Dinh Quoc Khanh – After-Sales Manager Audi Ho Chi Minh City.
The AUDI AG Flying Technician weeks at Audi Ho Chi Minh City and newly opened Audi Danang are the opportunity for Audi customers in Vietnam to get also useful tips about how to best use their car in the safest and yet most enjoyable ways.
„This special car care campaign is bringing an exciting new interaction between the expert and the client directly using the car and Audi Danang customers as we opened recently, and this is proving very valuable and motivating for our After-Sales team“ declares Nguyen Phu Tan Audi Danang General Manager.
“Audi AG process are strictly implemented at Audi workshops to maintain Audi cars in tip top condition. In case of accident, excellent working relationship with the main insurance companies in Vietnam ensure Audi customers prompt repair in conformity with their insurance company” confirms Laurent Genet - General Director Audi Vietnam Official Importer.
„Audi cars sold in Vietnam benefit from three years warranty with no limit on mileage, yet regular check-up and maintenance are always advisable“ concludes Tran Tan Trung – General Director Audi Vietnam Official Dealer.