Ho Chi Minh City, September 10th 2018
From 10th to 15th of September 2018, AUDI AG Flying Technician attends all complex technical issues from South Vietnam customers at Audi Ho Chi Minh City while North Vietnam customers enjoy Audi Care program from 17th to 21th of September at Audi Hanoi.
Experienced AUDI AG Flying technician Christian Holzapfel is coming to Vietnam to provide dedicated car care and technical advice to Audi Ho Chi Minh City customers from September 10th to 15th and will continue with Audi Hanoi customers from September 17th to 21th, 2018.
Steve Long Charpentier After-Sales Manager Audi Vietnam declares "Since ten years twice a year, Audi Vietnam has been inviting international experts from AUDI AG for Audi owners to receive dedicated care to service their Audi car at the authorized Audi workshops in Audi Hanoi, Audi Ho Chi Minh City and Audi Danang.”
AUDI AG Flying Technicians always take this opportunity to train Audi staff in each country on the latest equipment and tools to stay on par with Audi technological developments.
„With the Flying Technician support to Audi official importers and dealers worldwide, AUDI AG provides extra support to the extensive training and certification program already implemented by Audi Vietnam“ highlights Christian Holzapfel who adds „Cars have become technically complex products which need constant training update and real time access directly to the manufacturer’s system to keep them up to date in maintenance and repair“.
“Service quality and customer satisfaction are Audi Vietnam’s top objectives and we are delighted to get AUDI AG‘s full support by making highly skilled technicians available to our customers in South Vietnam” declares Dinh Quoc Khanh – After-Sales Manager Audi Ho Chi Minh City.
The AUDI AG Flying Technician weeks at Audi Hanoi and Audi Ho Chi Minh City are also a good opportunity for Audi customers to get also useful tips about how to best use their car in the safest and yet most enjoyable ways in Vietnam.
„This special car care campaign is bringing an exciting new interaction between Audi expert and North Vietnam customers plus it is proving a strong motivation for our profesional After-Sales team“ confirms Nguyen van Dzung – General Director Audi Hanoi.
“Audi AG process are strictly implemented at Audi workshops to maintain Audi cars in tip top condition. Even in the case of accident, excellent working relationship with the main insurance companies in Vietnam ensure Audi customers prompt repair in conformity with their insurance company” confirms Laurent Genet - General Director Audi Vietnam Official Importer.
„Audi cars sold in Vietnam benefit from three years warranty with no limit on mileage, yet regular check-up and maintenance are a must“ concludes Tran Tan Trung – General Director Audi Vietnam Official Dealer.